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Email settings on PT hosting
Posted by , Last modified by Lewis Purver on 18 July 2013 10:29 AM

In addition to being able to connect to your e-mail boxes using webmail.domainname.co.uk, you can also connect to them using any PC based e-mail program that supports POP3 mailboxes. The instructions below list how to connect to your e-mail accounts using a few popular e-mail programs.

Microsoft Outlook Express & Windows Mail

  • Click "Tools" >> "Accounts".

  • Click "Add" followed by "E-Mail Account".

  • Follow the instructions on screen until you get to the "E-Mail Server Names" window.

  • Set the Server details as follows: -

    - Incoming Mail Server (POP3/IMAP):    mail.yourdomain.co.uk*
    - Outgoing Mail Server (SMTP):    mail.yourdomain.co.uk*

  • Click "Next". On the following page enter the Username and Password details of the account you wish to connect to.

    NOTE: the username is the email address of the mailbox you are connecting to.
  • Click "Finish". Your account will be created in Outlook.

  • Double-click the newly created account in the Mail list.

  • Select the "Servers" tab and check the "My server requires authentication" checkbox.

  • Click the "Settings" button and ensure the "Use same settings as my incoming mail server" option is selected.

    NOTE: Some ISPs block the use of port 25 which is the default port for sending out email. If you find you are unable to send email, try setting the SMTP port (under Advanced tab) to 2500.

  • Click Ok and exit.

Microsoft Outlook

  • Click "Tools >> Account Settings".

  • Select "Add a new e-mail account" and click Next.

  • Select POP3 (or IMAP if required) and click Next.

  • Enter the Username and Password details of the account you wish to connect to under the Logon Information.

    NOTE: the username is the email address of the mailbox you are connecting to.

  • Set the Server Information details as follows: -

    - Incoming Mail Server (POP3/IMAP):    mail.yourdomain.co.uk*
    - Outgoing Mail Server (SMTP):    mail.yourdomain.co.uk*

  • In order to send e-mails using our SMTP server, the server needs to verify you. To do this, click the "More Settings" button.

  • From here, select the "Outgoing Server" tab.

  • Next, check the "My outgoing server requires authentication" box and select the "Use same settings as my incoming mail server" option.

    NOTE: Some ISPs block the use of port 25 which is the default port for sending out email. If you find you are unable to send email, try setting the SMTP port (under Advanced tab) to 2500.

  • Click Ok and exit.

* replacing "yourdomain.co.uk" with the actual value of your domain name.

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