Knowledgebase : Ranger
PROBLEM Adobe Flash Brings some issues regarding using locally stored flash files. This causes issues with the very popular Tout-le-Monde Software - whereby the software loads, but the flash element completely disappears. Please note, this issue only a...
In Outlook, goto Tools> Accounts. * Under "Email", select VIEW OR CHANGE EXISTING EMAIL ACCOUNTS, and click NEXT. * In the Email Accounts window, select MICROSOFT EXCHANGE SERVER, and then click CHANGE. Click MORE SETTINGS... . * In the Micros...
PROBLEM You want to play a video fully screen from the internet - all you get is a choppy display. You can solve this below. RESOLUTION Once the video is loaded, you right click - goto "settings", remove the tick for "Enable Hardware Acceleration". ...
PROBLEM How do I build a workstation on Ranger RESOLUTION * Rebuild laptop with Windows 7 with all drivers, security updates, patches and service packs. * Insert Wireless Key. * Activate Windows. * Install any software which is locally ins...
PROBLEM How do I build a workstation on Ranger RESOLUTION * Rebuild laptop with Windows XP with all drivers, security updates, patches and service packs. * Insert Wireless Key. * Activate Windows. * Install any software which is locally in...
PROBLEM How do I change my password on Windows 7? RESOLUTION On Windows 7 on Ranger, you can change your password by selecting the following once logged on: CTRL+ALT+DEL Select Change Password Now enter your old password followed by your ...
[http://www.primarytechnologies.co.uk/cloud-solutions/hosted/google-apps-for-education/] PROBLEM Printer cartridges are not printing as they should and you cannot clean the print heads on Windows 7 / 2008 SOLUTION Press & hold the power button th...
PROBLEM How do I get the the screen back to being the right way up? SOLUTION When logged on (the computer has to be logged on) CTRL+ALT+UP
PROBLEM Microsoft Windows 7 has a built-in feature set, called Touch Gestures, that allows your computer to react to certain movements such as flicks and taps. Most of this feature set works with touch-screen tablet computers. However, Windows 7 also ...
PROBLEM When attempting to log on if you get a message "Domain not available" RESOLUTION The PC network cable has been unlugged from the network If its a wireless laptop the wifi might be switched off. Turn back on and restart the Laptop. You s...
PROBLEM You have upgraded to a BETA version of the Smartboard Formware - but want to downgrade. RESOLUTION Easy! Open the SMART Firmware Updater and when it states what version of firmware is running press Control, Shit F which will load all version...
PROBLEM How can I Datestamp any photos I have? SOLUTION Download the file below: http://download.cnet.com/Photo-Dater/3000-2192_4-10303277.html [http://download.cnet.com/Photo-Dater/3000-2192_4-10303277.html] Voila, you can Date Stamp Photos!
PROBLEM I cannot Log on to my teacher computer at home, how can you do this? RESOLUTION Please Logon as "offline" at school, when you go home, you will now be able to use the offline user at home to access programs.
PROBLEM How To Change Windows Internet Explorer Default Search Provider To Google, Ask Kids or Bing SOLUTION * Download the attached ADM Template - (Provided by http://blogofanitadmin.blogspot.de/2011/05/group-policy-changing-default-search.html [ht...
PROBLEM How can I find out a product key for Smart Software? SOLUTION Simple, you have to register the Interactive Whiteboard with Smart. https://smarttech.com/Product+Registration [https://smarttech.com/Product+Registration]
PROBLEM I would like to monitor what is being printed on a Server. What Can I Do? SOLUTION We recommend "papercut print logger" - this is a free excellent bit of software which shows you what, where and how much is being printed - All for Free! Enjoy ...
PROBLEM If you cannot open 2007 + 2010 files, click the link below to download the File Format Compatability Pack. RESOLUTION Download The File Here [1] Links: ------ [1] http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3
PROBLEM Operation could not be completed (Error 0×00000057) when adding new printer (driver) SOLUTION This error occurred after I messed around with printer drivers. Whatever - it was not possible to add a HP Universal Printer Driver to the PC. I alwa...
PROBLEM When I have smartboard software and Internet Explorer 10 and 11, Pages appear half way down the page-why is this? SOLUTION This is due to a fault with Smart ink. Disable smart Ink, Internet explorer should then operate normally.
RANGER ACCOUNT MANAGER ON CLIENT PC. 1) Check version of account manager on server 2) ensure that a firewall rule on the server is created for account manager 3) On client PC Turn off UAC in control panel > user accounts then reboot the machin...
Instructions for Setting Up Ranger Outpost At Home (Supports Windows 2000/XP/Vista/7) Download Ranger Outpost from the URL provided by your ICT Co-Ordinator 1. Extract the zip file by right clicking on the file and click extract. 2. Run the Setup ...
Problem. I no longer want google chrome as my default browser on Windows XP Solution * Right Click the Windows Task Bar and select properties * Choose the Start Menu Tab, * Click Customize * On the general tab Change the internet Browsi...
The only way to make this works seems to be a Ranger Package.(Tested with Winxp) 1) Open Ranger Package builder as normal and create new package 2) install the software from a share / CDROM 3) After installing navigate to c:Program FilesCommon...
[http://www.primarytechnologies.co.uk/cloud-solutions/hosted/google-apps-for-education/] PROBLEM Why Does Smart Ink Cause Internet Explorer to display halfway down the page? SOLUTION This issue could be caused by an error in SMART Notebook's toolba...
PROBLEM Windows 7 - Click and Drag Problems On Smartboard SOLUTION For those who have updated to Windows 7, the good news is that Notebook 10.6 has full support for the new operating system. The bad news is that in order to get the SMART Board work...
Windows 7 has been available for some time now on Ranger. If you are running Windows XP and are looking to upgrade to Windows 7, please contact us [1]. Links: ------ [1] http://www.primarytechnologies.co.uk/index.php?page=contactus
PROBLEM The Following Error Occur upon logon: "The Trust Relationship between this computer and the primary domain failed" RESOLUTION Log the computer on as local admin, remove, and rejoin domain - this solves the issue.
PROBLEM Doesn't work at all with Windows 7 x64 though. Even though I've put the 64bit drivers on the print server I just get an error running the script saying the 'printer is not available check your network connection' If I try to manually add the ...
PROBLEM After you update Adobe Flash Player to version 11.9.X, you're unable to interact with Adobe Flash Player objects that you try to load from Lesson Activity Toolkit or your own SMART Notebook files. SOLUTION Downgrade Adobe Flash Player from ver...