Knowledgebase: > Engage
Upgrade Engange MIS Software - Wellesley House
Posted by Matthew Bennett, Last modified by Lewis Purver on 23 June 2021 04:23 PM
1. Please log into the Double First Support Portal. (Details in KeyPass)

2. Navigate the Downloads section and download the following upgrade files to Server MIS01.
- Core Service Upgrader
- Engage Upgrader
- Portal Upgrader
Engage App Server Upgrader

3. Install the files in the following order (following the on-screen prompts)
Core Installation -> Engage -> Portal

4. One all elements Core -> Engage -> Portal have been upgraded, phone the school to test ensure the Engage Portal is back online, and working correctly.

NB: If in double follow the attached user guide or contact Double First on 019354035403010 or submit a request through the Support Portal.

 Engage Upgrade Procedure.pdf (710.49 KB)
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